Privacy Policy

Community Neuro Center ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the information you provide through our website. Please read it carefully. If you do not agree with our practices, please do not use our website.

Information We Collect

Information you provide. When you submit our contact or appointment-request forms, we collect the information you enter, such as your name, email address, phone number, and any scheduling preferences you share. Our forms ask you not to include medical details or symptoms, because they are not a secure channel for health information.

Information collected automatically. Like most websites, we collect limited technical information such as pages visited, general location, device and browser type, and IP address, along with cookies and similar technologies described below.

Health information. Protected Health Information (PHI) you share with us as a patient during care is handled separately under the Health Insurance Portability and Accountability Act (HIPAA), not under this website policy. For details, please refer to our HIPAA Notice of Privacy Practices, which is provided by our office.

How We Use Your Information

• To respond to your inquiries and appointment requests
• To contact you about scheduling and your requests
• To operate, maintain, and improve our website
• To comply with legal and regulatory requirements
• To protect against fraud, abuse, and unauthorized activity

Our website does not process payments and does not offer online accounts or a patient portal.

Cookies and Analytics

Our website uses cookies and similar technologies to understand how visitors use the site so we can improve it. We use Google Analytics for this purpose, which collects usage data as described above. You can control cookies through your browser settings; disabling them may affect some site functionality.

How We Share Information

We do not sell, trade, or rent your personal information. We may share limited information with trusted service providers who help us operate the website, including our website analytics provider (Google Analytics) and the email service that delivers your form submissions to our office. We may also disclose information when required by law or to protect our rights and safety. Service providers are expected to protect your information and use it only for the purposes we specify.

Data Security

We use reasonable, industry-standard measures, including encryption of data transmitted over the website (SSL/TLS), to help protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We keep website inquiry information for as long as needed to respond to your request and for our legitimate business and legal purposes. Medical records created as part of your care are retained in accordance with Florida law, which generally requires retention for a minimum of seven (7) years after the last service, or longer where required.

Your Choices

You may request access to, or correction or deletion of, the personal information you have submitted through the website, subject to legal and clinical requirements. To make a request, contact us using the details below. For medical and health information rights under HIPAA, please see our HIPAA Notice of Privacy Practices.

External Links

Our website may contain links to external sites we do not operate. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies before providing information.

Children's Privacy

Our website is not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy here and revise the effective date. Your continued use of the website after changes are posted constitutes acceptance of those changes.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Community Neuro Center
1771 S Kings Ave, Brandon, FL 33511
Phone: (813) 684-5880
Email: info@communityneurocenter.com